System Business Officers

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  • 1.  Supply Chain disruptions for food services

    Posted 09-29-2021 03:25 PM
    We are a in-house food service with Sysco as our primary food vendor.  Our Director of Dining Services writes:  

    "The supply chain has been a challenge since the onset of the pandemic. Our broadline distributor, (Sysco) on a daily basis  shorts or outs us completely on numerous items. Critical items, such as proteins,  have been sourced by the pallet and are currently warehoused in the freezer at Central Foods. Regarding the other items, the team works daily with Sysco accounts representatives to find acceptable substitutes. Most often, an acceptable substitute is sourced but the challenges include  nutritional content being different and the price may not be the same as the preferred product.  

    Manufacturers are getting hit on numerous fronts. Not only are they struggling with labor shortages, they source many of their products from overseas, (packaging) which are now held up in the east and west coast ports.

    Transportation is another issue they're dealing with. Manufacturers and distributors  are struggling to find enough truck drivers to move the product. All of these labor problems have magnified the supply chain issues."

    Are others experiencing the same issues and are out-sourced dining services doing any better than in-house services?


    Jed Shivers
    Vice President for Finance & Operations
    University of North Dakota Main Campus

  • 2.  RE: Supply Chain disruptions for food services

    Posted 09-29-2021 07:15 PM
    William Jessup outsources the dining services and we're hearing the same thing from them.

    Diane Kim Ahn
    VP of FInance
    William Jessup University

  • 3.  RE: Supply Chain disruptions for food services

    Posted 09-30-2021 08:48 AM

    My husband actually works for a broadline distributor and what Sysco is experiencing is not unique to them, but is being seen across the industry. Many BDs across the food industry are experiencing disruptions... whether it's from the supplier themselves or getting product out of their warehouses to their customers.


    Meghan Carr

    Director, Cashiers Office

    Customer Service Hours: 9:00am – 11:30am & 12:00pm - 4:00pm, Monday through Friday




  • 4.  RE: Supply Chain disruptions for food services

    Posted 09-30-2021 08:56 AM

    We outsource dining services to a large organization and they are having some supply chain issues. Labor supply is a problem both on site and in the supply chain.


    Bob Swanson, CPA


    Bowling Green State University

    1851 N. Research Drive

    Bowling Green, Ohio 43403


    w 419.372.8597




  • 5.  RE: Supply Chain disruptions for food services

    Posted 09-30-2021 09:22 AM
    We are having the same supply chain issues.  We are fortunate to have a pretty strong workforce in the dining operation, but other schools in the area are not fairing so well.  Unfortunately, I don't see an end in sight to this disruption which is steadily eroding student satisfaction.

    Justin Kraynack
    Assoc. VP of Operations & Compliance
    Wilkes University

  • 6.  RE: Supply Chain disruptions for food services

    Posted 10-01-2021 02:00 PM

    CU Boulder provides dining services in-house.  We have been experiencing food supply chain issues since the beginning of the pandemic.  It's only gotten worse with most universities being all in person this fall.  The one advantage providing these services in-house is that we can decide independently how we'll adjust our menus and our offerings in response to shortages of specific items.

    E. Maia Andreasen

    Executive Director for Finance & Business Administration
    Office of the Vice Chancellor for Student Affairs

    University of Colorado at Boulder
    31 UCB, S430 Center for Community
    Boulder, CO 80309